BankSocial® provides live chat support to assist you with your questions and account needs.
Live Chat Availability:
Weekdays (Monday–Friday): 9:00 AM – 5:00 PM EST
Outside of these hours, the live chat team may not be available in real time.
If the Team Is Unavailable:
You can still leave a message directly in the live chat window.
Alternatively, you can create a support ticket, and a BankSocial team member will respond as soon as possible during business hours.
Tip: For the fastest response, provide your Verifiied® email and a detailed description of your issue when leaving a message or creating a ticket.
