BankSocial does not allow changing the email address associated with your account. Your email is tied to your KYC (Know Your Customer) information, which is required for regulatory compliance and the security of your account.
What Can You Do?
No Assets in Your Account:
If you do not hold any stocks or crypto in your BankSocial account, the simplest solution is to create a new account with your preferred email and delete the old account.Holding Crypto Assets:
If your account contains crypto, it is essential to have your seed phrase securely saved and written down before making any changes. The seed phrase is the only way to retain access to your crypto assets.
This policy ensures that your account remains secure, compliant with regulations, and that your funds are protected.
For more guidance on managing your account safely, visit our Help Center or contact BankSocial Support.