If your Verifiied® attempt was unsuccessful, please check your email for a detailed overview of your verification results.
Common Reasons for Verification Failure
Poor Image Quality
Make sure all photos are clear, well-lit, and fully visible.
Blurry or dark images may prevent successful verification.
Cropped or Edited Documents
Do not crop, edit, or modify your documents before uploading.
The system needs a full, unaltered image of your ID or proof of address.
Incorrect or Incomplete Documentation
Submit different documents for your ID and proof of address.
Proof of address must show your full name and address.
Acceptable documents include:
Bank statements
Utility bills
Documents must be dated within the last 3 months.
How to Retry Verification
Share your email address in this ticket or chat.
A team member will send you a retry link.
Follow the prompts carefully to resubmit your documents.
Tip: Double-check all photos and document details before submitting to avoid delays.