You can import an existing seed phrase from wallets such as Trust Wallet, MetaMask, Coinbase Wallet, and other compatible wallets into your BankSocial® Wallet by following the steps below.
Alternatively, you can use the app interface method to import a wallet, which involves navigating through the app's options to add a new wallet.
Step 1: Locate Your Seed Phrase in Your Current Wallet
Open your existing wallet app and navigate to Settings or Security. Look for Seed Phrase, Recovery Phrase, or Backup Phrase.
Make sure you are in a private and secure environment before viewing your seed phrase.
Step 2: Securely Record Your Seed Phrase
Write down your seed phrase exactly as displayed:
All words spelled correctly
Words in the correct order
Stored securely and offline
Step 3: Open the BankSocial® Wallet
Launch the BankSocial Wallet app, navigate to the top of the screen, and click on the "Wallet" option. On the next screen, tap the "+" icon located at the top right corner, then select the "Import" option.
Step 4: Enter Your Seed Phrase
Carefully enter your seed phrase:
Include every word
Maintain the exact order
Avoid extra spaces or punctuation
Step 5: Confirm and Complete the Import
Once confirmed, you will be redirected to the dashboard with full access to your wallet.
Security Tips for Wallet Import
Keep Your Seed Phrase Secure: Your seed phrase is the key to your wallet. Store it in a safe and private location.
Avoid Sharing Your Seed Phrase: Never share your seed phrase with anyone, even if they claim to be from customer support.
Verify App Authenticity: Ensure you are using the official BankSocial app to avoid phishing attempts.
Troubleshooting Common Issues
If you encounter any issues during the wallet import process, double-check your seed phrase for accuracy.
Ensure you have a stable internet connection.
If problems persist, contact BankSocial support for further assistance.