Secura Recovery: Initiating Your Case
We are deeply sorry that you have been scammed. Dealing with financial loss and security breaches is incredibly stressful, and we are committed to helping you take the fastest path toward potential recovery.
Our Secura Recovery Team utilizes a streamlined process to get your investigation started as efficiently as possible. Please follow the steps below to begin.
Please read completely before asking for a human
Losing cryptocurrency to a scam can be stressful and overwhelming. Acting quickly is critical to protecting yourself and increasing the chances of recovering your funds. BankSocial requires that all of the steps below be completed before we can review your case.
Step 1: File a Local Police Report
Why:
Filing a local police report officially documents the scam and provides proof that the incident occurred. Authorities may use this report to take action, and it’s essential for investigations and potential recovery.
What You’ll Need:
Your wallet address
Transaction hash(es) for the lost crypto
A detailed description of the scam, including:
Communication with the scammer
Amounts lost
Any other relevant information
How to File:
Online: Many local police departments offer online reporting forms. Check your local police website.
By Phone: Call your local police non-emergency number to file the report.
In-Person: Visit the police station with all documentation ready.
Step 2: Report to IC3 (Internet Crime Complaint Center – USA Only)
Why:
IC3, a division of the FBI, specializes in online crimes, including crypto fraud. Reporting helps build cases against scammers and contributes to global efforts to prevent fraud.
How to File:
Visit IC3.gov
Complete the complaint form with details about the scam, including:
Cryptocurrency involved
Amount lost
Communication with the scammer
Save the confirmation you receive after submitting the form
Step 3: Report to International Federal Agencies (If Outside the USA)
If you are located outside the U.S., or the scam involves international elements, please refer to official guidance for filing international reports.
Include similar details as for the IC3 report: transaction info, communication, and amounts lost.
Step 4: Provide Proof of Reports to BankSocial
BankSocial requires proof of both local police reports and federal or international filings before reviewing your case.
Keep copies of all reports, confirmations, and supporting documents.
Step 5: Purchase Secura Essentials
Purchase Secura Essentials via the BankSocial App or hold a Secura Essentials NFT
The AI monitors your wallet around the clock
Receive real-time alerts for unusual activity or potential threats
Take action quickly to secure your assets
NOW that you have all this - Head to the Recovery Portal
Your first and most important step is to start your case on our dedicated Secura Recovery page. This portal provides detailed information about our services and is where all new cases are initiated. See the link below.
2. Complete the Case Questionnaire
On the recovery page, click "Get Started" and follow the prompts to provide the necessary details for our investigators.
Detailed Information: You will be guided through a comprehensive questionnaire. Please provide as much information as possible about the incident, including when it happened, how it occurred, and the specific assets or amounts lost.
Asset Tracing: The information you provide here is crucial. It allows our team to begin the critical work of tracing your assets immediately upon submission.
3. Case Review and Next Steps
Once your questionnaire is submitted, our team will review the data to determine the best course of action. By providing a thorough digital submission, you ensure that our experts have everything they need to analyze your case without delay. If you have extra information that doesn't fit on the form, you will be able to email additional information. However, please try to get all the information on the form.
Access the Portal here: ➡️ https://recovery.banksocial.io/
Key Reminders
Act promptly: Delays make it harder to track scammers.
Document everything: Wallet addresses, transaction IDs, screenshots, and communications help investigations.
Never share your seed phrase: BankSocial or law enforcement will never ask for your private keys or seed phrase.