If your Secura Tag is not within range of your device, the send functionality will be temporarily blocked. This is an intentional security feature designed to ensure that funds cannot be moved without your physical presence.
Lost or misplaced tag?
If your tag is lost, damaged, or you need a replacement, contact our support team. We’ll guide you through the recovery or re-pairing process so you can regain full access safely and securely.
Your funds remain protected at all times — we’re here to help!